Shelly 2PM Gen4 | Wi-Fi, Zigbee & Matter 2-Channel Smart Relay Switch with Power Metering | Home Automation | Alexa, SmartThings, Google Home, Apple

**** The 2PM Gen4 Smart Relay Switch has garnered a mixed reception among customers, particularly regarding its compatibility and functionality as a home automation solution. While the device boasts features such as Wi-Fi, Zigbee, and Matter compatibility, alongside support for popular smart home ecosystems like Alexa, SmartThings, Google Home, and HomeKit, users have reported significant challenges in utilizing these capabilities effectively. Many customers expressed frustration over the integration process. Although some were able to add the device to HomeKit without complications, they encountered issues where the switch became unresponsive shortly thereafter. These difficulties were compounded by a lack of responsive support from forums, leaving users feeling abandoned and ultimately, some resorted to discarding the product. The dual-channel functionality was particularly disappointing for those who hoped to control lights and fans independently. Reports indicated that while the Wi-Fi mode worked adequately, the Zigbee mode presented delays and inConsistent switch states. Complicated configuration steps through the required Shelly app further detracted from the user experience. This need for an additional app, along with challenges in using Wi-Fi via Access Point, made the setup process arduous and less user-friendly than many customers anticipated. Overall, while the 2PM Gen4 Smart Relay Switch offers an attractive array of features for home automation enthusiasts, the execution of these features has left much to be desired, especially for those looking for straightforward and reliable control of their devices. **