Vtech Cordless Phone (Black, 5-Handset)

The customer experience with this phone product has been a mixed bag, highlighting both functionality issues and some positive aspects. Users have reported that basic operations, such as making calls and using the phone's functions, generally work well. However, some customers have expressed dissatisfaction particularly regarding the answering machine feature, which has caused frustration. Several reviewers mentioned that setting up the answering machine proved to be difficult and it malfunctions, leading to reliance on alternative options like redirecting calls to cell phones. Another notable concern is the visibility and usability of the phone's buttons, which many found hard to see, potentially complicating operation for certain users. The caller ID functionality has also been met with criticism as it does not effectively display or announce incoming calls, making it challenging to identify callers who do not leave messages. Additionally, customers encountered issues with maintaining Consistent functionality, with one experiencing problems on line one and others reporting that the unit does not keep the pilot light on. Despite these challenges, some users appreciated the basic functions of the phone itself, indicating it has potential as a suitable tool for communication if the operational kinks can be worked out. **