Pure Enrichment HUME Ultrasonic Cool Mist Humidifier - Easy-Clean 3.5L Tank Lasts up to 50 Hours; Whisper Quiet, Auto Shut-Off for Large Living

The Pure Enrichment HUME Ultrasonic Cool Mist Humidifier has received mixed reviews from customers. While some customers have been happy with its performance and ease of use, others have expressed dissatisfaction with certain aspects of the humidifier. One common complaint is that the humidifier leaves water around it, even when set to the lowest output. This has led some customers to have to place the humidifier on a waterproof pad to protect their furniture. Additionally, some customers have mentioned that the mist tends to stay low and does not shoot out as high as they would prefer. Another issue mentioned by customers is the difficulty of cleaning the base of the humidifier. Tight spaces and lots of them on the base make it challenging to use a small brush and soap to clean off the pink film that develops after a few days. There are also concerns about the electrical parts not being properly waterproofed, which raises safety concerns when cleaning the base. Customers have also mentioned the presence of white dust when using tap water instead of distilled water. While some have suggested that using distilled water may help reduce the white dust, there is no clear Consensus on this. On the positive side, customers have praised the automatic shut-off feature, which turns off the humidifier when it runs out of water. The filling process is also mentioned as being easy, with customers being able to fill the tank from the bottom in just a minute. In terms of customer service, there have been positive experiences reported. Customers have mentioned receiving great customer service when their humidifiers stopped working, with quick response times and new units being shipped for free. Overall, the Pure Enrichment HUME Ultrasonic Cool Mist Humidifier has some positive features such as easy cleaning and filling, as well as good customer service. However, concerns about water leakage, low mist output, and difficulty cleaning the base seem to have affected customer satisfaction.