Contigo Byron 2.0 Stainless Steel Travel Mug with SNAPSEAL Lid and Grip, 20oz.

The Byron 2.0 thermos by Contigo has received mostly positive reviews from customers. Users have praised its durability, with many mentioning that it has survived various accidents and falls without any leaks or damage. The thermos is also said to maintain the temperature of beverages effectively, keeping drinks hot or cold for a long time. However, some customers have mentioned difficulties in cleaning the rubber stopper and gasket of the lid, leading to a funky smell and discoloration over time. This has caused a few users to stop using the lid and drink directly from the thermos instead. Additionally, there were complaints about the difficulty in removing and putting back the small ball seal on the lid for cleaning, as well as the lack of availability of replacement parts like rubber seals and lids. One customer reported that their plastic seal fell apart, causing the thermos to leak, while another found that the rubber seal was tearing apart, raising concerns about ingesting small bits of rubber. This led to a drop in respect for the company. Overall, the Contigo Byron 2.0 thermos is highly recommended for its durability, convenience, and reliability, especially for non-office related work. However, there are issues with cleaning the lid and obtaining replacement parts for wear and tear.